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‘Insourcing’ is the new ‘outsourcing’
Creating a wholly-owned subsidiary company to house the commercial activities of a university is fundamentally about cultural change rather than cost saving. If the focus is placed firmly on stripping out payroll costs through reducing rates of pay and associated staff benefits, then the project is doomed to failure, says Peter Church Director of Campus Services at the University of Essex.
Essex Commercial Services Limited leads to improved staff satisfaction – University of Essex –...
In-sourcing day nursery and hospitality services via a commercial services subsidiary has brought job protection, sustainability and staff satisfaction. University of Essex case study 2012.
